Frequently Asked Questions

NOLA Care provides comprehensive direct primary care services throughout North Florida. Founded by a dedicated nurse practitioner with extensive frontline experience during the COVID-19 pandemic, our practice has successfully diagnosed and treated various health concerns since opening our Jacksonville location and expanding to serve families and professionals across multiple communities.

  • Do you offer direct primary care memberships?

    Yes, we offer Direct Primary Care memberships for individuals, families, and groups. Members pay a flat monthly fee for unlimited access to primary care services with no insurance hassles or surprise fees.

  • What's included in your membership?

    Our membership includes unlimited office visits, telehealth appointments, preventive care, chronic disease management, acute care, and extended appointment times with personalized attention from our nurse practitioner.

  • Do you provide telehealth services?

    Yes, we offer telehealth appointments for sick visits, contraceptive management, and consultations. This provides convenient access to care from your home throughout North Florida.

  • What women's health services do you offer?

    We provide contraceptive counseling, pap smears, breast exams, HPV testing, STI testing with next-day results, menopause management, and annual wellness exams for comprehensive women's healthcare.

  • Do you handle chronic disease management?

    Yes, we specialize in managing conditions like high blood pressure, diabetes, high cholesterol, and other chronic diseases with personalized care plans and regular monitoring.

  • What aesthetic treatments do you provide?

    We offer Botox injections for wrinkles and migraine relief, plus laser hair removal treatments. These cosmetic services are provided in our comfortable medical setting.

  • Can I get same-day appointments?

    Yes, our Direct Primary Care model allows for enhanced access including same-day or next-day appointments for urgent needs, with both in-office and virtual options available.

  • Do you accept insurance?

    We operate on a Direct Primary Care model that doesn't bill insurance for primary care services. This eliminates insurance paperwork and allows us to focus entirely on your health needs.

  • What areas do you serve?

    We serve Jacksonville, Orange Park, St. Augustine, Gainesville, Fernandina Beach, Palatka, and surrounding North Florida communities with both telehealth and in-office visits.

  • How do I schedule an appointment?

    Call us at (904) 701-3610 to schedule your appointment or consultation. Our team will help you choose the best visit type for your needs and answer any questions about our services.

Ready to experience personalized healthcare without insurance hassles? Call (904) 701-3610 to schedule your consultation and discover how our direct primary care membership can transform your healthcare experience.